EZ Return Policy
We want you to be completely satisfied about your purchase at Freestyleshop! If you are not 100% satisfied, you can return your item(s) for a full refund within 30 days of purchase. Shipping rates apply. Returns must be unworn, in the same condition you received them, and in the original packaging.
To qualify for a refund, all returned products must be returned in their original, unaltered packaging, including all labels and tags.
Shoe boxes, boot boxes, binding boxes, and other product packaging must not have tape or any other shipping labels on them.
Clothing must be clean and unwashed with all tags attached – no pet hair, human hair, smoke odors, or makeup stains.
Footwear must not be worn and must include the original, undamaged packaging. If you plan to return your shoes, do not wear them after trying them on.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card / original method of payment, within a certain amount of days, depending on your card issuer’s policies.
Our EZ Exchange policy is simple. Just return the items you don't want using the normal returns process. At any time, simply place a new order for the new product(s) you want to purchase.
All items we sell are warranted by the manufacturers against manufacturing defects. Please contact us if you believe your purchase is defective and we will help facilitate a warranty claim with the manufacturer. If for any reason a manufacturer does not properly handle your defective product claim, simply let us know and we will take care of you.